International Delivery Times
|Monday – Friday||3 – 5 Working Days|
UK Mainland Delivery Times
|Monday – Friday before 2pm||Next Working Day|
|Monday – Friday after 2pm||2 Working Days|
|Saturday & Sunday||2 Working Days|
UK Extended Areas Delivery Times
|Monday – Sunday||3 – 5 Working Days|
Please note delivery times may be extended during busy periods.
Please note that due to changes by HMRC, orders being shipped to EU countries will not be shipped on the same day as they are invoiced. EU Orders will now be shipped on the next working day. This only applies to E.U. orders. Domestic and Worldwide shipments remain the same.
When you go to the online checkout, you can opt to collect your items in store. We'll let you know when your order is ready for you to collect. Your order will normally be ready to collect the next working day.
You can return any item within 28 days of receipt for a refund, provided the item is unused, in its original packaging and in 'as new' condition.
Items will be refunded in full (less postage) if received within 28 days from the date of despatch.
THIS RETURNS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS. DETAILS OF WHICH ARE AVAILABLE FROM THE CITIZENS ADVICE BUREAU OR CONSUMER DIRECT.
We aim to deal with all returns and exchanges on the day they arrive, however please allow longer during peak periods.
You can return the item(s) by dropping them off in store or by returning the item(s) by post. We do not insist on a specific courier service for the return, so please use the most economical or appropriate method for returning the item(s).
Northern Diver (Int) Ltd
Appley Lane North
If an item becomes faulty after a period of time then please contact customer services (01257 254 444 or email@example.com) prior to returning the item. We will either repair or replace the item at our discretion.
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Northern Diver offers trade accounts. Please click here to register your details and find out if you qualify. Once your trade account has been confirmed you can view all trade prices and shop easily online when logged into your account. Please note when you are not logged in to your trade account retail prices are shown. If you have any queries please do not hesitate to contact us. Tel: +44 (0) 1257 25 44 44.
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